DO YOU WANT TO MAKE A COMPLAINT?

 

  • You have the right to complain about the product within 2 years.
  • To submit a complaint of the goods, you need proof of purchase and complaint form.
  • The product must be dry and clean.
  • The decision regarding the goods complaint is issued within 14 days from the day we receive the parcel.
  • The decision will be sent to the e-mail address provided in the complaint form.

 

HOW TO MAKE A COMPLAINT?

 

 

 
Download and fill in the complaint form: FORM TO DOWNLOAD
Pack the product with the proof of purchase and the completed form.
Place on the shipment, in a visible place, an inscription: COMPLAINT
Send the package to our address:
BASKETZONE.PL, Nowogrodzka 2c, 92-221 Łódź
Wait for a complaint decision.
 
 
 
 
 

 

FAQ
Basketzone has been established in 2010. Since that time, more than 100,000 customers trusted us and approx. 250,000 facebook users liked our profile. We are specialized in sale of basketball and streatwear shoes. We can humbly boast, that we probably have the largest number of Air Jordan models in the world. All of our products come from official distributor and they are 100% original.
On teritorry of EU we ship goods via DPD courier. We propose several payment methods, but for convenience and security of our clients money, we recommed Paypal and E-card systems.